Welcome to Gurutto Manila, a Philippines-based WordPress website hosting provider committed to ensuring the privacy and security of our valued clients. Our website address is: https://gurutto-team.dev.

This Privacy Policy aims to inform you about the types of personal information we collect, how we use it, and how we protect your data. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect:

We may collect the following types of information from our clients:

a. Personal Information: Name, email address, contact number, company name, billing address, and other details necessary for providing our hosting services.

b. Payment Information: Financial information such as credit card details or bank account numbers, required for processing payments through Paypal and PayMongo.

c. Website Information: Data related to your hosted website, including domain names, IP addresses, and usage statistics.

d. Communications: Any correspondence between you and our support team, through emails, chats, or other communication channels.

2. How We Use Your Information:

We use the collected information for the following purposes:

a. Service Provision: To deliver our hosting services and maintain your account.

b. Billing and Payments: To process payments and invoices through our partner channels, Paypal and PayMongo.

c. Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance 24/7.

d. Improvement of Services: To enhance our services, tailor them to your needs, and conduct research.

e. Communication: To keep you updated about service-related announcements and marketing offers (you can opt-out of marketing communications).

3. Data Security:

We prioritize the security of your information and implement appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

5. Sharing of Information:

We may share your personal information in the following cases:

a. Third-party Service Providers: To facilitate our services, we may share information with trusted third-party service providers. However, they are prohibited from using your data for other purposes.

b. Legal Compliance: We may disclose information if required to comply with applicable laws, regulations, or legal processes.

6. International Data Transfers:

As an international website hosting provider, your data may be transferred and stored outside the Philippines, including to countries with different data protection laws. We take necessary measures to safeguard your data during such transfers.

7. Your Privacy Choices:

You have the right to:

a. Access and Update: Review and update your personal information by logging into your account.

b. Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).

c. Marketing Communications: Opt-out of marketing communications by following the instructions in the emails or contacting our support team.

8. Children’s Privacy:

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.

9. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this policy regularly.

10. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us via email through info@gurutto-team.dev or call us via this number: (+63) 02 7005 5890.

This Privacy Policy is effective as of July 24, 2023 and applies to all users of our web design and hosting services.