Welcome to Gurutto Manila, a Philippines-based WordPress website hosting provider committed to ensuring the privacy and security of our valued clients. Our website address is: https://gurutto-team.dev.
We may collect the following types of information from our clients:
a. Personal Information: Name, email address, contact number, company name, billing address, and other details necessary for providing our hosting services.
b. Payment Information: Financial information such as credit card details or bank account numbers, required for processing payments through Paypal and PayMongo.
c. Website Information: Data related to your hosted website, including domain names, IP addresses, and usage statistics.
d. Communications: Any correspondence between you and our support team, through emails, chats, or other communication channels.
We use the collected information for the following purposes:
a. Service Provision: To deliver our hosting services and maintain your account.
b. Billing and Payments: To process payments and invoices through our partner channels, Paypal and PayMongo.
c. Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance 24/7.
d. Improvement of Services: To enhance our services, tailor them to your needs, and conduct research.
e. Communication: To keep you updated about service-related announcements and marketing offers (you can opt-out of marketing communications).
We prioritize the security of your information and implement appropriate measures to protect it against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
We may share your personal information in the following cases:
a. Third-party Service Providers: To facilitate our services, we may share information with trusted third-party service providers. However, they are prohibited from using your data for other purposes.
b. Legal Compliance: We may disclose information if required to comply with applicable laws, regulations, or legal processes.
As an international website hosting provider, your data may be transferred and stored outside the Philippines, including to countries with different data protection laws. We take necessary measures to safeguard your data during such transfers.
You have the right to:
a. Access and Update: Review and update your personal information by logging into your account.
b. Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).
c. Marketing Communications: Opt-out of marketing communications by following the instructions in the emails or contacting our support team.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us via email through firstname.lastname@example.org or call us via this number: (+63)0270055890.